Frequently Asked Questions
Shipping
USA Delivery
You will receive your delivery within 2-3 working days for standard delivery and 1-2 days for express delivery after you place your order (please note Saturday and Sunday are not classed as working days).
Canada Delivery
You will receive your delivery within 3-5 working days for standard delivery and 2-3 days for express delivery after you place your order (please note Saturday and Sunday are not classed as working days).
Do You Ship Internationally?
Yes, we offer international shipping, for international orders please visit our international website https://ahdlondon.co
How can I track my order?
You can track your order through your account at your orders page and if you don’t have an account you can track at out Order Tracking page.
Returns
Can I Exchange / Return My Item(s)?
Exchange could be possible ( subject to stock availability, we do not pay for return postage, new PP will be applied).
We do not offer refunds, credit vouchers might be offered.
How Long Will Returns & Exchange Take?
n/a
Do You Offer Refunds?
If the customer is not satisfied with either the quality or the fit of the ordered items(s) AHDLondon may, after inspection of the goods, follow a strict policy of Repair, Replace and Refund (if any).
A Refund can only be processed following the procedures of Repair and Replace.
In the case of a refund, you will be eligible for a full refund (VOUCHER) less the cost of any shipping charges previously incurred as these are considered complete at that point.
Coupons
Can I Use My Coupon Online?
Yes, you can use your coupon at the cart page.
Are The Prices The Same As In Store?
Prices in our London store and websites may vary.